It is our goal to ensure 100% customer satisfaction, and this includes fast and dependable shipping. That is why we have partnered with DHL, a global market leader in logistics, to ship our dolls world-wide. 

Free shipping world-wide. You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 10-15 business days to make the dolls before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update.

Estimated Shipping Times (Business Days):

EU: 2 - 3 Days

USA: 2- 3 Days

Please keep in mind delivery dates may change due to inclement weather conditions, delays due to Covid-19, or holidays.